Refund policy

At Sol's Fit Kitchen, we strive to provide our customers with the highest quality meals and exceptional service. If you encounter any issues with your order, please review our return and refund policy below.

1. Order Accuracy
Please check your order upon delivery to ensure all items are correct. If any items are missing, incorrect, or damaged, notify us within **24 hours** of delivery by contacting our customer support team at **[insert contact information]**. We will promptly resolve the issue by replacing the item(s) or providing a suitable alternative.

2. Refund Eligibility
Refunds may be granted under the following conditions:
- Incorrect orders: If you receive the wrong meals or items.
- Non-delivery: If your order does not arrive due to an error on our end.

Refund requests must be made within 24 hours of the delivery date by contacting us at [solsfitkitchen@gmail.com] with proof of the issue (e.g., photos).

3. Non-Refundable Situations
We are unable to offer refunds in the following cases:
- Personal preference or change of mind after delivery.
- Delays caused by incorrect delivery information provided at checkout.
- Failure to refrigerate or store meals properly after delivery.

4. Cancellations
- Orders can be canceled free of charge if done at least 24 hours before the scheduled delivery date. Late cancellations may be subject to a processing fee.
- To cancel your order, contact us at [solsfitkitchen@gmail.com] with your order details.

5. Refund Process
If your refund request is approved, we will process your refund within **5-7 business days**. Refunds will be credited to your original payment method.

6. Contact Us
If you have any questions or concerns about our return and refund policy, feel free to reach out to us:
- Email: [solsfitkitchen@gmail.com]  
- Phone: [224-345-8068]  

Thank you for choosing Sol's Fit Kitchen. We value your satisfaction and are committed to resolving any issues promptly.